Terms and Conditions

Parking Contract and Guidelines

This is your parking contract. Please read it carefully. It provides the guidelines you must follow. These guidelines have been designed to provide safe, cost effective and efficient parking. This helps keep your parking fees low while giving you a high level of service and convenience. By following these guidelines everyone benefits. Permits will be mailed via first class mail after an application has been approved; which is usually 24-48 hours. Permits usually take approximately 3-5 business days to arrive

Parking is enforced by permit number and cross referenced by license plate numbers, so accurate and valid plate numbers should be registered when ordering a permit.

Permit Usage

Only residents of the specified permit area may purchase parking permits for that area (i.e., Rosemont). Proof of residency is required for permit registration. Residents who are registered for a permit will receive one (1) permanent permit via US Postal service, that shall be displayed on the lower left rear window while parked. Patrons will be automatically billed the rate that applies to them at the end of year(note that there is no charge for the 2019 Rosemont pilot program outside of administrative fees). Lost permits will result in a $4.95 replacement fee.
Residents will be allowed to register no more than two (2) vehicles. Both vehicles must be registered to the user and have the same billing address.

Parking permit decals remain the property of the City of San Marcos and are not transferable to another party. Permits are only valid in vehicles belonging to the individual to which the permit is assigned. All parked vehicles shall have a valid registration. Permits must be displayed legibly on the lower left rear window . Vehicles parked without valid permits will be cited and/or towed.

Keep your vehicle safe

Please lock your vehicle and keep valuable items out of view. The City of San Marcos shall not be liable for any risk, or loss of, or damage to, property of individuals, including vehicles or the contents therein. No express or implied bailment is intended or created.

Please keep your vehicle in good working order. No inoperable vehicles, vehicles leaking oil or other fluids or vehicles undergoing repair. Vehicles that experience mechanical failure must be removed immediately.

Parking permits are not transferable to another party and are valid only on the vehicle(s) to which it is assigned. Vehicles parked without a valid permit or registered license plate may be immobilized, cited or towed.

Payment Terms

Parking permit fees will be charged to your credit card through an automatic debit. If for any reason your payment cannot be debited, you will be sent an email to the email address you provided in your parking registration, indicating next steps to correcting the issue. You will have until the 1st of the renewal period to correct payment arrangements. If no payment is confirmed by that time, your permit will be cancelled and your permit number will be made invalid. In order to reinstate your permit you will need to provide correct payment information and pay a $4.95 reinstatement fee.

Lost or Stolen Permits

Lost or stolen permits must be reported promptly by doing one of the following:
  • Send an email to customerservice@permit-sales.com. State your full name as it is registered with us, provide your full permit number (if you know it) and your lot location, and state that your permit was lost or stolen.
  • Call (760) 257-6387 and state that your permit was lost or stolen.
Once a report is filed, your lost or stolen permit will be cancelled and the permit number will be made invalid. You will then be issued a new permit number and your new permit will be mailed to you. All permits take about 3-5 business days to arrive in the mail.

Cancelling a Parking Permit

Permit cancellation must occur before annual billing. Only after you receive a confirmation email will your permit be cancelled. Failure to cancel by the annual billing will result in charges for the following month.
If you would like to cancel your parking permit, select the cancellation option from this websites dashboard or send an email to customerservice@permit-sales.com . State your full name as it is registered with us, provide your full permit number (if you know it) and your parking location and that you would like to cancel your permit for the specified month. All cancelled permits must be returned to the City of San Marcos, Permit Center, PO Box 22814, Denver, CO 80222.

Certification and Acknowledgement

By use of this site and the purchase of a permit, I certify that I have read the above and understand my responsibility to comply with State of California and City of San Marcos rules and regulations. I understand that failure to do so may result in the issuance of a citation, forfeiture of my parking privileges, and/or impoundment of my vehicle(s).